I heard this statistic many years back that is staggering: “People make a decision whether or not to return to our church within the first 7 minutes of their visit.” Just imagine — as they are driving into our parking lot, they are beginning the process of determining whether or not they’ll come again. As Section Leaders, we often think that connections on Sunday morning happen once people arrive in our Section. However, connections CAN and DO happen long before that. After walking into our building, checking their children into NL Kids, or grabbing a coffee from the café, they likely have already decided if they’ll be back next week.
This is why our parking lot is such an important part of our weekend services. Friendly, smiling faces help the first moments on our campus become a wonderful and welcoming experience.
Pastor Christine King and myself (Jon Plotner) have had many opportunities over the past few months to meet first-time families on Sunday mornings. In those interactions, we often hear the same question: “Where is Kids check-in?” Continue reading “Be Our Guest: The First Seven Minutes”